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Clash or communicate?

‘Whenever we have a meeting, I feel he’s always putting me down!’
‘She’s over-emotional when I try to explain something!’

Sounds familiar? We often put such comments down to a ‘personality clash’ and feel helpless, nothing can be done about it except to have as little as possible to do with the other person. They’re ‘just an awkward customer.’ However, something can be done about difficult Read more

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